This was supposed to be the humans' last week off before winter - time for them to chill out, calm down and build up their resistence to bugs, viruses and colds. But instead of relaxing, everything has been an uphill struggle which has made them very tired and stressed indeed!
The alarm - this was removed while the house was being replumbed, but getting it reinstalled has been like an Icelandic saga lasting hundreds of years! It has taken 4 visits (two visits where the wrong engineer or no engineer turned up), one visit where the alarm was reinstalled but couldn't be switched on and a final visit to actually make it work! We've been back in the house since April, but it's taken another 4 and a half months to get the alarm reinstalled and working!
The car - this was serviced at the beginning of the week but the garage didn't spot that one of the tyres was the wrong type for the car. When Paul took it to Kwik Fit in April, they wrecked the punctured tyre, told us we needed a new one and then fitted the wrong tyre! That's one garage that won't be getting any repeat business from us, though Tony will be making a visit in his big boots and kicking the crap out of anyone he finds there.
The car - we've just discovered that we have to get the garage to fit new day running lamps at a cost £38 each! Fitting of light bulbs must be done by a Peugeot dealer, which came as a surprise to our dealer as well as ourselves! It took 3 "technicians" (mechanics to you and me) to get the front panel off the car, at which point they discovered they didn't have any bulbs in stock!
And our trip to The Natural History Museum on Tuesday was spoiled firstly by a lack of sensible directions to the disabled parking area which meant we drove round the building 3 times before finding a place to park, and secondly by receiving a call at 5pm to tell us our newly reinstalled alarm had been ringing since 11am but we weren't answering the home phone number! Well we couldn't answer it coz we were in London, but no-one contacted us on our mobile phones! What a bunch of muppets the alarm people are, but they are Group4 / G4, the people who excel in letting prisoners escape!
Is it us or has the world gone mad? Are there no sensible people to talk to? And where are the people who can do a professional job? Everything seems thrown together, people appear to take no pride in their work and customer service is a dirty word these days!
At this rate, our humans will be going back to work for a rest!
The alarm - this was removed while the house was being replumbed, but getting it reinstalled has been like an Icelandic saga lasting hundreds of years! It has taken 4 visits (two visits where the wrong engineer or no engineer turned up), one visit where the alarm was reinstalled but couldn't be switched on and a final visit to actually make it work! We've been back in the house since April, but it's taken another 4 and a half months to get the alarm reinstalled and working!
The car - this was serviced at the beginning of the week but the garage didn't spot that one of the tyres was the wrong type for the car. When Paul took it to Kwik Fit in April, they wrecked the punctured tyre, told us we needed a new one and then fitted the wrong tyre! That's one garage that won't be getting any repeat business from us, though Tony will be making a visit in his big boots and kicking the crap out of anyone he finds there.
The car - we've just discovered that we have to get the garage to fit new day running lamps at a cost £38 each! Fitting of light bulbs must be done by a Peugeot dealer, which came as a surprise to our dealer as well as ourselves! It took 3 "technicians" (mechanics to you and me) to get the front panel off the car, at which point they discovered they didn't have any bulbs in stock!
And our trip to The Natural History Museum on Tuesday was spoiled firstly by a lack of sensible directions to the disabled parking area which meant we drove round the building 3 times before finding a place to park, and secondly by receiving a call at 5pm to tell us our newly reinstalled alarm had been ringing since 11am but we weren't answering the home phone number! Well we couldn't answer it coz we were in London, but no-one contacted us on our mobile phones! What a bunch of muppets the alarm people are, but they are Group4 / G4, the people who excel in letting prisoners escape!
Is it us or has the world gone mad? Are there no sensible people to talk to? And where are the people who can do a professional job? Everything seems thrown together, people appear to take no pride in their work and customer service is a dirty word these days!
At this rate, our humans will be going back to work for a rest!
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