A few weeks ago, I was perusing the online newspapers and came across an article saying that big companies are using software to snoop on blogs and social networking sites to see what people were saying about them. And in particular to find out what negative comments had been made.
Well, this bear is NOT impressed! I have made lots of negative comments about two companies - Apple and Pegueot - without any improvement in the products or customer services, so this snooper software clearly is a load of old crap, in my humble opinion!
So, let's make it easier for them to identify unhappy customers!
Peugeot - great cars, crap customer service! If it weren't for our excellent Peugeot dealer - Norton Way Peugeot - we would have another make of car! The new 3008 is beautiful but you sold us a USB box and Sat Nav, then told us 3 days before delivering the car that they were incompatible - you had 4 months to tell us this, but left it to the dealer to deliver the bad news! And you didn't ask which of the above we wanted - you installed the Sat Nav and delivered a car different from the one we ordered! SHAME ON YOU PEUGEOT FOR NOT HAVING THE DECENCY TO APOLOGISE!
Apple - great iPods, and iTunes is a great product when it works! However, Version 9 is only an improvement if it actually improves existing functionality. Instead, you delivered an upgrade that reduced functionality AND to add insult to injury you prevented people from reverting to the previous version! Luckily Paul is still on the previous version, but Bev lost the ability to create Genius playlists when she upgraded, and has only just got it working again! And as for the new Genius Mixes - they worked for 1 day and have never worked since! SHAME ON YOU APPLE FOR IGNORING ALL OUR EMAILS ABOUT THE ABOVE! DON'T JUST SNOOP, DO SOMETHING ABOUT THIS PATHETIC EXCUSE FOR AN UPGRADE!
Go on, snooper software - pick up these comments if you dare! And then do something about my complaints!
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